Welcome to the Felix SoftPOS support site

Welcome to the Felix SoftPOS support site. The information on this website is designed to ensure our merchants experience a seamless integration of our product into their business.

Search for information about a question or an issue, read the frequently asked questions from our merchants, watch the comprehensive set of How to videos or request assistance by creating a support ticket.

Our customer service and technical support agents are also available 8 AM - 4 PM (PST).

 

FAQ's

The most frequently asked questions related to the Felix SoftPOS product, and how to get further support.

How to guide

A comprehensive guide on how to install and use all the features of Felix SoftPOS product.

Support ticket

If your issue is not resolved after reading the FAQ and user guide. Create a support ticket here.

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